Customer Insights


Instant access to customer data

ChatrHub has teamed up with MaxMind to instantly pull and store customer information when they visit your website.

The service will pinpoint where the customer is located and the company name if available.

Route customers automatically to the correct agent group based on location information. As an example, a customer from California can be routed directly to the West Coast sales group.

Automatically expand on customer data

Update or expand on location and customer information automatically using A.I. assistants or manually update data in the ChatrHub's portal.