Send and receive messages from website widgets, social media platforms, and SMS texts. Add one line of code to your website and/or login to your social, VOIP, and CRM accounts to get started.
If configured, your automated assistant will attempt to resolve the customer's inquiry independently. At any point, the A.I. will seamlessly transfer the chat to a live-agent when needed. Learn more
To improve the capability of your automated assistants, connect the A.I. with your backend database or server. Information can be read or written to your backend services automatically.
Improve organization with ChatrHub's smart routing. Group live-agents and A.I. assistants together to resolve customer needs.
Funnel customers into groups by location, history, requested need, advertising campaign, URL, referrer URL, email and more!
Each incoming message is evaluated thousands of times by ChatrHub's deep neural networks to accurately identify intent.
Intents are used to determine the purpose and goal of the customer's message and can detect when the conversation has changed direction, which is very typical of human thought.
During the collection of information from the customer, the automated assistant will use natural language processing to identify entities of the conversation such as a phone number, email address, etc.