Rate customer experiences with post chat surveys. Use this information to understand how well your human and A.I. employees are doing.
Review survey results as statistics and graphics in the ChatrHub portal and in a weekly email.
Finally, send these customer reviews to your favorite CRM automatically.
Find out how often your automated agents and live-agents are online, how many chats they missed, how well they perform overall and more!
Get statistics about who is visiting your website and how satisfied they are with your service.
Collect information automatically about your visitors through our customer insights service.